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Job Title:  SAP Business Analyst II - Operations

Facility:  Mexico City HQ
Location: 

Ciudad de Mexico, Ciudad de Mexico, Mexico

Workplace Type:  Hybrid

Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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Why work for Dawn Foods?

PEOPLE.   PRODUCTS.  CUSTOMERS.

 Why should you apply? We invest in you!

  • Competitive Pay
  • Personal Time Off
  • Professional training
  • Family-owned business over 100 years in service
  • An opportunity for career advancement, working as part of an empowering workforce

Basic Purpose

The SAP PP/QM Analyst works under minimal management direction, coordinates SAP system activities and operations with Dawn Business users, including development, maintenance, and enhancement of existing SAP PP/QM modules. The SAP PP/QM Analyst must be able to provide guidance and direction to peers and business counterparts to independently lead technology projects and initiatives. This role will be responsible for designing, configuring, and optimizing SAP solutions to support manufacturing operations and business objectives.

Essential Duties and Responsibilities: 

  • Designs/Creates functional requirements for SAP QM & PP related system changes
  • Configures system enhancements where appropriate for QM and PP
  • Coordinates testing of system modifications
  • Analyzes and evaluates SAP system processes and user needs
  • Resolves critical SAP development issues
  • Researches, develops, and proposes both short- and long-term solutions to SAP system requirements.
  • Supports departmental functions/usage of Dawn’s SAP modules; evaluates system requirements and implements solutions; configures, modifies, and coordinates testing of released objects.
  • Creates and documents strategies; and develops, coordinates and executes standards, policies, methods and procedures for SAP business processes.
  • Consults with multiple Business process owners to identify, define and document business needs and objectives, current operational procedures, problems, input and output requirements and levels of system access.
  • Executes or coordinates system integration testing; performs tests and modifies application configurations to resolve errors.
  • Tracks and fully documents changes; writes detailed procedures for permanent records and for use in training.
  • Responds to reports of operational problems and requests for assistance; provides operational support and implements fixes and additional features.
  • Identifies opportunities for improving business processes; assists in the preparation of proposals to develop new systems
  • Provides technical assistance in training all levels of SAP users; develops SAP user procedures and training curriculum; conducts training sessions
  • Analyzes ERP systems technical literature and translates in terms understandable to end users.
  • Stays abreast of current trends, literature, and technologies in the field of ERP management.
  • Coordinates and reviews new functional business requirements and determines the impact on the production SAP environment
  • Performs related duties as required

 

 

Qualifications:

Education/Training:

  • Bachelor’s degree in computer science, business administration, information systems or related, or equivalent work experience with applicable associate’s degre 

 

Related Experience/Requirements:

 

  • Five years of progressively responsible information technology experience in enterprise resource planning (SAP) systems
  • Experience in configuring SAP S/4 HANA QM & PP modules
  • In depth understanding and practical application of SAP configuration
  • In-depth experience in configuring and managing the implementation of Production Orders, Order Settlements and COG
  • Experience in configuring and managing the implementation of: QM, Batch Management, Contracts/Agreements, Material Costing, BOM’s and Production Resources and Recipes a plus.
  • Configure SAP PP and SAP QM systems to meet client business requirements
  • At least two (2) full lifecycle implementations as an SAP PP and/or SAP QM functional consultant
  • Ability to manage projects in a timely manner or clearly anticipate and communicate project issues.
  • Ability to work with information system users under stressful conditions
  • Ability to analyze and troubleshoot ERP system problems and recommend appropriate alternatives.
  • Ability to analyze and troubleshoot ERP system problems and recommend appropriate alternatives.
  • Experience in custom development lifecycle, debugging and working with ABAP teams.
  • Experience in Data Migration tools (LSMW, Migration Cockpit)
  • Proven experience working with BAPIs, BADIs, APIs, middleware, BTEs in coordination with ABAP developers.

 

Knowledge/Skills/Abilities:

 

  • Experience working with 3rd party offshore support companies
  • Ability to support multiple SAP modules
  • Ability to support non-SAP applications (3rd party and custom developed applications)
  • Experience with SAP Integration (PI)/BTP

 

 

Physical Requirements:

 

  • Up to 10 % travel

 

Schedule: This is a Monday–Friday day position, 60% office - 40% home office. This role is based on Mexico City being part of a Global Team. Working in an Easten Time Zone (US & Canada).   

#LI-RH1

#LI-Hybrid 

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An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.

 

Requisition ID: 37279

An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Date:  Aug 20, 2025

If you need accommodation for any part of the employment process because of a disability, please send an email to careers@dawnfoods.com.

Apply now »