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Dawn Foods is a global leader in bakery manufacturing and ingredients distribution. As the partner of choice for inspiring bakery success, we help customers grow their business through meaningful partnerships, research-driven insights and innovations, and products and expertise they can depend on. As a family-owned company, our commitments to our people, products, customers, and corporate values, are all part of our recipe for success.

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Job Purpose and Overview

The Salesforce Administrator is responsible for the day-to-day configuration, support, maintenance, and improvement of our Salesforce platform. This role works closely with business stakeholders, developers, and other team members to ensure the system meets business needs and supports operational efficiency and growth.

What will you do as a Salesforce Administrator at Dawn Foods? 

• Resolve problems of critical application issues.
• Collaborate with IT resources and business stakeholders.
• Serve as the primary system administrator for the Salesforce environment.
• Manage all basic administrative functions including user account maintenance, reports and dashboards, workflows, and other routine tasks.
• Manage Salesforce data integrity and hygiene, including deduplication and data imports/exports.
• Customize and configure Salesforce objects, fields, page layouts, record types, validation rules, and process automation.
• Create and maintain documentation on processes, policies, application configuration, and help-related materials.
• Provide training and support to users across departments.
• Collaborate with internal teams to gather requirements and implement solutions that improve business processes.
• Stay current with Salesforce releases and evaluate new features for applicability.
• Manage integrations between Salesforce and other business systems.

What Does It Take to be a Salesforce Administrator at Dawn Foods?  

• Bachelor’s degree in computer science, business administration, information systems or related, or equivalent work experience with applicable associate’s degree

• Salesforce Administrator Certification is highly preferred (Advanced Admin or other Salesforce certifications also a plus).
• 2+ years of experience as a Salesforce Administrator in a similar environment.
• Strong understanding of Salesforce best practices and functionality.
• Experience with declarative tools such as Flow, Process Builder, and Approval Processes within the Salesforce software.
• Proficient in report and dashboard creation over multiple softwares including Microsoft, Salesforce, and PowerBI.
• Excellent problem-solving, analytical, and communication skills.
• Ability to work independently and manage multiple priorities.

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An Equal Opportunity Employer.  All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, pregnancy, sexual orientation, gender identity/gender expression, citizenship status, military or veteran status, genetic information or any other status or condition that is protected by applicable law.

Requisition ID: 37622